Terms of use

 

Luxury cottages in Norfolk and Norfolk luxury cottage

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs LUXURIOUS COTTAGES relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. 

 

The term ‘LUXURIOUS COTTAGES’ or ‘us’ or ‘we’ refers to the owner of the website whose office is Incleborough House, Lower Common, East Runton, Cromer, Norfolk NR27 9PG.The term ‘you’ refers to the user or viewer of our website. 

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Privacy Policy to enable us to comply with (GDPR) 25th May 2018

Luxurious Cottages Privacy Statement

 

Your personal information

 

The personal information you give us will be used by us to provide you with occasional email communications regarding our services, activity and special offers. We will only store your name, address, phone number and email address.   All our marketing emails will allow you to immediately and easily opt out and be deleted from our email marketing records.

We will not share your information with any other organisation for any purpose unless required to do so by law.

 

Full privacy statement below:

Privacy Statement

 

This privacy statement tells you what to expect when we process your personal information. It is important for you to read this statement in full to understand how we use your data and your rights in relation to your data.

Luxurious Cottages needs to process personal data in order to deliver our services to you and to allow users to receive our email special offer and newsletter service. We are committed to treating your information securely, with respect and in line with data protection law.

 

What Information do we collect and how is it used?

 

We will only collect personal information when we need it. The type of information we need from you will relate purely to contact information allowing us to communicate with you. When we ask you for information, we will make it clear why we need it.

We only collect personal information when you complete the forms on our website, either in making an enquiry, booking or if you wish to ask for our email newsletter.

Receive our email newsletters:

How will we protect information collected about you?

 

We will apply appropriate technical and organisational measures to ensure your personal information is secure.  For example, we have systems in place to ensure that access to personal information is restricted to authorised individuals on a strictly need-to-know basis.

When we need to share personal data with our contractors and third party suppliers, our relationships are governed by our contracts with them which include strict data sharing and confidentiality protocols.

We will not discuss your personal information with anyone other than you, unless you have given us prior written authorisation to do so or where we have received a clear verbal instruction from you (as a one-off circumstance).

 

Who will we share your information with?

 

We never share personal information with any other organisation for third-party marketing purposes.

Sometimes we will need to share personal information we hold about you with other organisations that we work with or who provide services on our behalf, for example an email processing company distributing our newsletters. When sharing information we will comply with all aspects of data protection law. All our data sharing relationships are governed by contracts which include strict data sharing and confidentiality protocols.

We may also share information when required by law, for example, where ordered by the Court or to protect an individual from immediate harm.

 

What are your rights in relation to your data?

 

We are committed to upholding your rights in respect of your personal data.

The right to be informed

Through the provision of this and other privacy notices on the website, we will be open and transparent about how and why we use your personal information.

The right of access

You have a right to ask us what personal information we hold about you and to request a copy of your information. This is known as a ‘subject access request’ (SAR).

SARs need to be made in writing and we ask that your written request is accompanied by proof of your address and identity.

If you are seeking to obtain specific information (e.g. about a particular matter or from a particular time period), it helps if you clarify the details of what you would like to receive in your written request.

If someone is requesting information on your behalf they will need written confirmation from you to evidence your consent for us to release this and proof of ID (both yours and theirs).

We have 30 calendar days within which to provide you with the information you’ve asked for (although we will try to provide this to you as promptly as possible).

The right to rectification

You can ask us to rectify your personal data if it is inaccurate or incomplete. Please help us to keep our records accurate by keeping us informed if your details change.

The right to erasure

The right to erasure is also known as ‘the right to be forgotten’. In some circumstances, you can ask us to delete or remove personal data where there is no compelling reason for its continued processing.  This is not an absolute right, and we will need to consider the circumstances of any such request and balance this against our need to continue processing the data.  Our response will also be guided by the provisions of our retention schedule.

How long will you keep my data?

We only hold records during the period of our relationship and for a set period afterwards to allow us to meet our legal obligations, including resolving any follow up issues between us.

For our email marketing list, our systems automatically remove email addresses that are unresponsive or exhibit delivery problems. In addition, users are always able to unsubscribe from the lists using the links provided in the email itself, unsubscribed users are deleted from immediately from our list.

Please contact us if you would like any more information.

 

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. The cookie is used in most websites and helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our users needs. We only use this information for statistical analysis purposes. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Website terms of use

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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